Privacy Policy
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This Privacy Policy applies to xaldryonaz.world, a United States business offering custom embroidery, patches, and appliqué for apparel and accessories. We operate from Phoenixville, Pennsylvania, and serve customers across the United States. This policy describes how we collect, use, and protect your information when you use our website or order our clothing decoration services.
Scope: United States & Our Services
We are located in the United States at 1220 Valley Forge Rd Suite 1a, Phoenixville, PA 19460. Our business focuses on clothing decoration: custom embroidery (thread-based designs on caps, polos, jackets, bags), embroidered and woven patches (for uniforms, varsity jackets, and casual wear), and appliqué (layered fabric designs on hoodies and jackets). This privacy policy applies to visitors and customers in the United States who use our site or order these services.
Information We Collect
When you request a quote or place an order for embroidery, custom patches, or appliqué in the United States, we may collect your name, email address, phone number, shipping address (within the U.S. or as provided), and design files or artwork. We use this information to provide quotes, produce your order (including digitizing and stitching), and ship finished goods to you.
How We Use Your Information
- To process and fulfill orders for embroidered apparel, custom patches, and appliqué
- To communicate about your order status and delivery within the United States
- To respond to inquiries sent through our contact form about our embroidery and patch services
- To improve our website and apparel decoration services
Data Retention
We retain order-related data for as long as needed to fulfill orders, handle returns or disputes, and comply with legal obligations in the United States. Design and digitizing files are kept only for the duration of production unless you request otherwise.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at the email addresses provided on our contact page. Residents of certain U.S. states may have additional rights regarding their data.
Applicable Law
This policy is governed by the laws of the United States and the Commonwealth of Pennsylvania. Disputes relating to personal data collected in connection with our embroidery, patch, or appliqué services may be subject to the courts of the United States or Pennsylvania.
Contact
For privacy-related questions about our embroidery, patch, or appliqué services in the United States, contact us at info@xaldryonaz.world or use our contact form. Our United States address: 1220 Valley Forge Rd Suite 1a, Phoenixville, PA 19460, United States.